Privacy Policy

Privacy Policy

Introduction

Welcome to https://what-to-feed-birds-in-spring.feedersandmore.co.uk (hereafter referred to as “WTFBIS,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of WTFBIS, including our websites (e.g., https://what-to-feed-birds-in-spring.feedersandmore.co.uk), mobile apps, online services, and any other offerings accessed through our platform. However, please note that it does not extend to third-party platforms or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit our websites associated with this Privacy Policy.
  3. Communicate with us via email, phone, or text/SMS, including subscriptions to newsletters or promotional offers.

Personal Data Collection

We gather various types of personal data to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account, such as name, username, and password.
  • Payment Information: Credit/debit card details and billing addresses for processing transactions.
  • Financial Information: Banking information for direct debits or refunds.
  • Purchase Information: Order history, product preferences, and shopping cart data.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types to recognize your device and provide personalized services.
  • Location Data: GPS coordinates or location services data to offer location-based content and services.
  • Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  • Social Media Information: If you log in through social media accounts, we may collect data from those platforms, subject to their privacy policies.
  • Product Information: Details about products you view, purchase, or interact with on our site.

We acquire this data through direct user input, automated systems, and third-party sources, ensuring compliance with data protection regulations.

Cookies

WTFBIS uses cookies to enhance your experience and provide valuable insights. Cookies are small text files stored on your browser:

  • Strictly Necessary: These cookies enable core functionalities like logging in and accessing secure areas of our site.
  • Preference: They remember your preferences, such as language settings or display options.
  • Analytics: Used to gather statistical data about user behavior, helping us understand how users interact with our site.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes legal requirements, tax/audit trails, improving services, and ensuring seamless user experiences. Once the data is no longer required, we securely delete or anonymize it in accordance with applicable laws.

Security Measures

We implement robust security measures to safeguard your personal information:

  • Employing encryption for data at rest and in transit.
  • Engaging trusted third-party processing providers who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to protect against potential threats.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or submit related queries, please reach out to our privacy team at [email protected] or via post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and updated policy versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscription requests, or general data protection questions, please contact us:

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.